Unstructured Business Processes Improvement using Process Mining Techniques

Executing loosely structured processes generate unstructured behaviours. Thus, an Unstructured Business Process (UBP) still has more issues that are difficult to be analysed and understood due its complexity variability. Moreover, the need of instantiate response is clearly appeared in operational systems. Therefore, it required study related challenges can acquired during transition from BP one. In this context, process mining plays a dominant role understand business using event data resulted execution. Mainly, paper treats three BPs. The first challenge how support UBPs at runtime techniques. second manage UBP variability taking into consideration variant conditions. third adapt dynamically according company rules